Jazz is one of Pakistan’s leading mobile networks, which offers a wide range of call, SMS, and internet packages to its customers. At times, your sim balance gets lost without notice and then you need to search for “How to Unsubscribe Jazz Package”.
Customers usually complain that their balance gets lost even if they haven’t subscribed to any package. We suggest you first to activate the Jazz Balance Saver to save your balance if you accidentally turn on the mobile data without subscribing to any bundle. Then, unsubscribe from different packages that you haven’t subscribed to willingly.
In this article, we will explore different ways of deactivating Jazz packages, the Jazz All Packages Unsubscribe Code, and the separate Jazz unsubscribe code for each package/service.
Table of Contents
How to Unsubscribe Jazz Package
We will provide you with different ways to deactivate any unknown package that is subscribed to your number. You can go for any of the ways you find convenient for you.
A. Jazz All Packages Unsubscribe Code
Here is a single code using which you can unsubscribe from all subscribed packages.
Follow the steps below to do so:
- Open the messaging app on your mobile phone.
- Enter the Jazz All Packages Unsubscribe Code 6611 in the recipient box.
- Type an “UNSUB” message and send it to 6611.
- You will receive a confirmation message that indicates that you have successfully unsubscribed from all the active Jazz packages.
Note that any non-recurring offers that were previously activated will also be automatically unsubscribed. Don’t worry if they are visible on the menu, as these will be there until their expiry date, but all are successfully unsubscribed.
B. Using the Jazz World App
Jazz World app is a user-friendly mobile app that is used by Jazz users to easily manage their mobile accounts, check balances, recharge, and explore the latest packages. You can use it to deactivate the unwanted Jazz package.
Here is how you can do it:
- Open the Jazz World app on your smartphone.
- Click on the “Packages” tab located in the middle of the homepage.
- You will see a list of your active packages along with their details.
- To unsubscribe from a specific package, find it in the list and select the “Unsubscribe” option.
- The package will deactivate within 2 minutes.
It’s a free way of getting rid of balance lost.
C. Requesting a Package List
You can also request a detailed package list from the operator and then you will unsubscribe from the undesired one individually.
Here is how you can do it.
- Open your messaging app.
- Type “LIST” in your mobile messaging section.
- Send it to 6611.
- You will receive a list of all your subscribed packages.
- To unsubscribe from a specific package, reply with “UNSUB” followed by a space and the service name. For example, if you want to unsub from the My Service service, type it as “UNSUB My Status”.
D. Jazz Unsubscribe Code
We have combined individual unsubscribe codes for some services that are sometimes automatically activated on your sim. You can dial these codes to get rid of these packages/services and to save your balance.
- In case you want to unsubscribe from any activated daily, weekly, or monthly bundle, dial the same code you have used for the subscription followed by the part *4# and you will be unsubscribed from the bundle.
For example, if you have subscribed to a daily bundle by dialing the code *123#, then its unsub code will be *123*4#.
Here is the table outlining those packages/services and their unsubscribe codes.
| PACKAGE | UNSUBSCRIPTION CODE |
| MY STATUS (Prepaid) | Send UNSUB to 6085 |
| MY STATUS (Postpaid) | Dial *969# Send UNSUB to 6085 |
| AUTO REPLY | Dial *7071# |
| CALLER TUNE | Send UNSUB to 230 |
| GAMELOFT | Send Game Stop to 6767 |
| TV APP | Send UNSUB to 6611 |
| GAME NOW | Send UNSUB to 6611 |
| GAME CLUB | Send UNSUB to 6611 |
| DRIVE APP | Use the Jazz Drive App > Access the side menu > Choose the “UNSUBSCRIBE” option |
| HUNGAMA | Call on 111 Send UNSUB to 6611 |
| GAME LEAGUE | Send UNSUB to 6611 |
| INSTANTIC SMS | Send BLOCK to 6064 |
| BLOCK CALL & SMS | Dial *420# |
| MEGASTORE | Call on 111 |
| ADVANCE BALANCE | Dial *112*4# |
| DAILY SMS PACKAGE | Dial *101*4*01# |
| CHAMPION PACKAGE | Dial *337*8# |
| BALANCE SAVE CODE SERVICE | Dial *275*4# |
| BALANCE SAVER | Dial *869# |
| JAZZ DOSRA BALANCE ACCOUNT | Dial *689# |
| SLYPEE | Call 111 Send UNSUB to 6611 |
Using these codes, you can easily unsubscribe from different Jazz packages, offers, and bundles. Remember that these methods are free of cost and will not deduct your Jazz balance, but keep in mind that you will need a Jazz sim to dial these unsubscription codes from your mobile phone.
E. Using Jazz Helpline
- Dial 111 from your Jazz prepaid SIM card.
- Follow the menu options to reach the package unsubscription section.
- Select the appropriate option for the package you want to unsubscribe from.
- Confirm your unsubscription by following the on-screen instructions.
F. Customer Support Email
- You can also email Jazz customer support at customercare@jazz.com.pk.
- Mention the package you want to unsubscribe from and provide relevant details.
- They will guide you through the process.
Jazz Radio IVR Unsubscribe Code
If you’re looking to unsubscribe from Jazz Radio, which is also known as Jazz Tunes service, you have a couple of options:
1. Unsubscribe via USSD Code
- Dial *230*8# from your Jazz prepaid or postpaid number.
- This will deactivate the Jazz Radio service.
2. SMS Method
- Alternatively, you can send an SMS with the word “UNSUB” to 230.
- This will also unsubscribe you from Jazz Radio.
How to Unsubscribe Jazz Package Postpaid
If you are availing of a Jazz postpaid connection and want to unsubscribe from a package, you have a few options:
- Unsubscribe using the Jazz World App.
- Type “UNSUB” and send it to 6611.
- If you are specifically looking to unsubscribe from the Jazz My Status service, you can do so by:
- Sending “UNSUB” to 6085.
- Dialing *969#.
- You can call on Jazz Helpline at 111.
Remember that these methods are free and will not deduct any amount from your Jazz postpaid balance except by calling the helpline, as it will deduct some call setup charges.
Final Words
We have written a detailed guide covering every aspect and method. You can go for any of the methods to unsubscribe from the bundle you don’t need anymore.
Jazz also offers some other services such as the JazzCash service, Jazz Package Check service, and the Jazz Balance Sharing service.
