Your SIM is your identity and if you have lost it, then learn “How to Block Your Zong SIM”.
At times, you need to block your own sim whether your sim is stolen or you want a new number. Zong provides different customer-oriented services and features to help its customers in times of need. Just like the Zong Call Forwarding Code and the Zong Number Block Code, it also provides some ways and codes to block your own Zong number in case of theft or robbery. You can temporarily or permanently block your own number and we are telling you the ways to do this.
In this article, we will discuss the ways of blocking your Zong SIM temporarily or permanently or then unblocking ways for the temporarily blocked SIM as a bonus for our readers.
Table of Contents
Why Block Your Zong SIM?
Blocking your own Zong SIM gives different crucial benefits, such as:
- If your phone gets lost or stolen, you can prevent unauthorized access to your phone.
- In order to protect personal information or other sensitive data from other parties.
- By blocking your SIM, you can have peace of mind that you have minimized the risk of misuse.
Now head towards the ways of blocking it to get all these benefits.
How to Block Your Zong SIM
Below here, we are providing the method for permanently blocking your Zong SIM, four different ways of temporarily blocking, and then two ways of unblocking it.
A. How to Block Zong SIM Temporarily
To temporarily block your Zong number, follow these steps:
- Open the mobile phone dialer and dial the USSD code *310#.
- Reply with the number in English.
- Reply with “Account number”.
- Reply with “Block/De-Block (Stolen)”.
- Then, reply with 1 to block your Zong SIM number.
- Enter the mobile number you want to block (without the leading zero).
B. How to Block Zong SIM Via Call
You can easily block your Zong SIM by calling the Zong Helpline at 310. The representative will ask you for some mandatory details once you connect with him. Provide the details such as the SIM owner’s name, CNIC number, and ID card issue date. Then he will block the required number.
C. How to Block Zong SIM Without Using Mobile
In case you lose your SIM or is stolen, you can visit a Zong franchise or Zong CSC with your CNIC and ask the support team to block your Zong SIM.
D. How to Block Zong SIM Online Via Live Chat
If you are the one who prefers an online method, there is a live chat support option to help you in such cases.
Here is how you can do this:
- Go to the Zong live chat page.
- Type your name, email address, and message (e.g., “I want to block my SIM”).
- Click the “Start Chat” button.
- Wait a few seconds to connect with the chat agent.
- Provide him with the requested details. It may include your CNIC number and last recharge amount.
- Confirm the last call/SMS network name.
- The agent will temporarily block your SIM after verifying the information you provided.
How to Unblock Temporarily Block Zong SIM
If you have temporarily blocked your Zong SIM using any of the above methods, and now you need to unblock it, follow these steps to unblock the temporarily blocked Zong SIM:
A. Using Zong PUK Code
- To unblock your temporarily blocked Zong SIM, you need to retrieve Your PUK Code.
- To retrieve your PUK code, you need a valid Zong SIM card.
- Write an SMS in the following format: PUK 030xxxxxxx (replace 030xxxxxxx with your actual Zong number).
- Send this message to 308.
- Within a few seconds, you will receive an SMS containing your PUK code.
- When it is prompted on your phone, enter the received PUK code and it will unblock your SIM.
B. Using USSD Code
- Dial the Zong Unblock Number Code *310# from your Zong number.
- Follow the prompts and select your preferred language.
- Choose the option for “My Account”.
- Go to “De Block (Stolen)” and select Option 2.
- Enter the MSISDN number you want to unblock. Make sure it is on the same CNIC.
Remember that the PUK code is essential if you want to unblock your temporarily blocked Zong SIM. Still, if you face any issues, then contact with the Zong customer care.
If you have unblocked your SIM, then here is good news for you. You can avail of the Zong SIM Lagao Offer if your sim is activated after 30 days.
How to Block Zong SIM Permanently
In some cases, you need to permanently disown a SIM from your CNIC, especially for security purposes.
- In such a case, visit a Zong CSC or franchise with your CNIC.
This service is free of cost, but you must complete 60 days on the existing network.
Final Words
Blocking your Zong SIM is a proactive step to safeguard your private and personal information and we have provided an easy-to-follow guide here. You can opt for any of the methods mentioned above to protect your identity.
Remember, your Zong SIM is your identity, so take the necessary steps to secure it.
